Straight answers
The eight things coordinators ask before they book. Where the honest answer is “it depends on the unit”, it says so.
How far ahead should I book a unit?
Call as soon as you have a shoot date, even a soft one. Pilot season and the weeks around a holiday go first, and there is exactly one of each unit configuration on the lot at a time. If you need something tomorrow, still call — we will tell you in a minute whether we have it rather than making you wait on an email.
Do you deliver to set, or do I pick up?
Both work. Most productions have us deliver to basecamp or the location and collect at wrap. Others send a driver to the yard at 9440 Haskell Avenue in North Hills. Delivery inside Los Angeles County is standard; the fee depends on distance and time of day confirm.
What insurance do you need from my production?
A certificate of insurance naming Cinecraft Services Inc as additional insured and loss payee, covering the unit for the full rental period including travel days. Send it before the unit leaves the yard. Coverage limits and exact wording are on the insurance page and confirmed on the booking call confirm.
Who answers the phone at 2 a.m. on a night shoot?
Jimmy does. The number on this site, (818) 370-4079, is a cell phone, and it stays on for the length of your rental. Office administration — paperwork, invoicing, scheduling — runs Monday to Friday, 9 a.m. to 5 p.m.
Do you supply drivers, or is it a bare rental?
Ask on the call. Driver availability depends on the unit, the dates and whether your production is running its own transportation department confirm. We will not tell you a driver is booked until one actually is.
What are your rates and is there a minimum rental?
Rates are quoted per unit, per production, because a one-day commercial in the Valley and a six-week series with a standing basecamp are not the same job. Daily and weekly rates, and any minimum rental period, are given on the booking call confirm. We do not publish a rate card we would have to caveat.
How does fuel work?
Units leave the yard fueled and come back fueled. If a unit returns short, we refuel it and bill the difference at cost plus a service charge confirm. Full detail is on the rental terms page.
Are you the Cinecraft that does video production in Ohio?
No. Cinecraft Productions Company LLC is a video production company in Cleveland, Ohio, and CineCraft Studios is a separate business again. This company is Cinecraft Services Inc, trading as Cinecraft Studio Transpo, and it rents production vehicles in Los Angeles County. Same word, different companies, different states, different work.
Items marked CONFIRM are verified with you on the booking call. We do not publish a number we have not checked against the unit going out.
If you need the long version
Question not here? Call and ask.
It is a cell phone and it is answered by the person who owns the vehicles.